Nobody knows what good looks like.

The board wants proof. A company-wide session will not tell a support rep what to do on Tuesday.

  • Someone runs a company-wide session. People nod. Two weeks later, three people are using it.
  • The pulse survey comes back. “I’m in customer support. In my day to day, what is the best use for me?”
  • You start measuring tokens and hours saved. That just trains people to max the wrong number.

What you get

Six things that make it stick.

Before we start

We sit in the room

We read your docs, tickets, and decks. Then we sit with your execs on your actual work. Not a playbook from the last company.

Live sessions

Split by job, not by level

Sales works on pipeline. Finance works on reports. Support works on tickets. People leave knowing what to do Tuesday.

Day 1 toolkit

A ladder for each job

Five levels per department. The tools and the bar for each. People stop guessing what “good” looks like.

Day 1 baseline

The numbers you already track

Quota. Customers per CSM. Implementation speed. ARR per employee. We do not invent new metrics. We baseline yours, then watch them move.

Through the program

Train, then stay for the questions

Exec kickoff plus job tracks. Then support so the questions that show up a week later actually get answered.

Days 30 & 90

Day 30 and day 90 on their numbers

A written report on the KPIs you already run the company on. Not token counts. Not hours-saved theater.

How it works

Call. Train. Report on your numbers.

  1. Scoping call

    Thirty minutes. How many people, who owns AI, which numbers you already take to the board. Written quote in two business days.

  2. Baseline and toolkit

    Day one: a ladder for each job, and a baseline of the KPIs you already track. Same numbers. Faster.

  3. Role sessions

    Exec kickoff, then tracks by job. Onsite or virtual. Everyone trains on their own work and leaves using it.

  4. Report on their KPIs

    Day 30 and day 90 written against quota, customers per CSM, speed, ARR per employee. Whatever you already run.

Packages

A workshop this quarter. Or the whole company.

We price the program, not the head count. Adding a few more people does not change the number.

Team Workshop

One team, 5–25 people

Half day or full day

Quoted upfront, in writing

  • Sit in the room with one team this quarter
  • Built on their real work, not a demo
  • Decisions and working artifacts the same day
  • 30 days of async follow-up
  • The board sees you doing something
Book free consultation

Most teams start here

3-Month Program

Whole company, ~50–200 people

Packaged transformation

Quoted upfront, in writing

  • A five-level ladder for each job
  • Job tracks: CS, sales, finance, ops
  • Baseline on the KPIs you already track
  • Exec kickoff plus role sessions
  • Day 30 and day 90 on those same metrics
Book free consultation

6-Month Program

Whole company, 100+ people

Packaged transformation

Quoted upfront, in writing

  • Everything in the 3-month program
  • Quarterly on-site sessions
  • Second-layer KPIs under each department
  • 3-month easy-out if you are not getting value
  • Written so a CFO can scrutinize it
Book free consultation

Written quote in two business days. Every package is quoted upfront, in writing, and the 6-month program has a 3-month easy-out. The quote lists what is included and which of your numbers we will report on.

Trained teams still lose hours to work an agent could do. The AI Transformation Playbook adds an audit and one department agent build a month on top of this training. You own every agent.

Who this is for

This is for you if:

  • The board wants to see you doing something. Nobody in the company knows what good looks like yet.
  • You already rolled AI out company-wide. People are still asking: in my day to day, what do I actually use.
  • You do not need new metrics. You need quota, customers per CSM, and ARR per employee moving faster.
  • You bought licenses months ago and cannot tell if anyone uses them.
  • You tried a webinar or a lunch-and-learn. Nothing changed after it.

In their words

Hear it from the people we trained.

Founders, CEOs, and operators who put AI to work and kept using it.

“I thought I was a power user. Then I started working with Mark and realized I had no idea what was actually possible.”

Read the case study

“Working with Mark turned my AI curiosity into actual leverage. I show up to enterprise calls with answers, not questions.”

“If you’re a CEO and you’re not building with AI yet, Mark is the guy. He doesn’t teach theory - he hands you the keys.”

“Last month I was just asking ChatGPT to write emails. Now I’ve built a client onboarding tool, and my team probably thinks I hired a developer.”

VP of Operations

Series B SaaS

“Research that used to take me half a day now takes 20 minutes. Competitor analysis, market research, customer interviews - all transformed.”

Strategy Consultant

Management Consulting

“I finally understand what my engineering team is talking about. More importantly, I can spec out AI features without needing them in every conversation.”

Product Leader

Fintech

“The prompt engineering framework alone saved me. I was getting mediocre AI outputs for months. Now I get usable first drafts 90% of the time.”

Marketing Director

E-commerce Brand

Two ways in

Learn it yourself. Or we train the team.

Same method. One seat, or the whole company.

Stop the lunch‑and‑learn.

Thirty-minute call. Written quote in two business days. If we are not the right fit, we will say so.

It depends on headcount, how many job tracks we run, and whether it is 3 or 6 months. We price the program, not per person, and quote it upfront, in writing, within two business days. The 6-month program has a 3-month easy-out. A one-team workshop sits below that.

We quote the program, not the head count, so adding a few more people does not change the number. Need a per-person figure for a budget request? Ask on the call. We will write it out.

Book a call. We ask three things: how many people, who owns AI, and which numbers you already take to the board. Written quote in two business days. It lists what is included, the price, and which of your KPIs we report on at day 30 and day 90.

Yes. That is often the first track. We train on your tickets, macros, and knowledge base. Same approach for sales, finance, and ops.

Either. Onsite is better under 30 people. Virtual is better across time zones, and we record it. Cost is close. Onsite adds travel.

That is normal. We do not assume anyone has opened ChatGPT. First we get everyone to the same baseline. Then we split by job so nobody sits bored.

On the numbers you already take to the board. Quota. Customers per CSM. Implementation speed. ARR per employee. Baseline on day one. Report on day 30 and day 90. We do not count tokens.

A workshop is the this-quarter start. The 3 and 6 month programs keep going: job tracks, a ladder for each role, support, and a written report. Skip the job tracks and you lose about half the gains.